Here are the permitted payments as of December 2022:
Contract Holder Permitted Payments |
Rent - Charged per calendar month, unless you move in mid-month then the first payment is calculated using the daily rate as set out in the contract holder fee ban legislation. |
Security deposit - Usually the equivalent to 5 weeks rent calculated as follows: (rent per calendar month x 12) ÷ (52 x 5) |
Holding deposit - This is taken to take a property off the market and is equivalent of 1 week’s rent per standard occupation contract. This is calculated as followed: (rent per calendar month x 12) ÷ 52 |
Payments in default - These are permitted payments that are charged to you if you default on a clause in your standard occupation contract and are as follows:
If the contract holder is locked out of the property due to misplacing, forgetting or losing keys or any other reason that is the contract holder’s fault then the contract holder may be charged the cost of a new lock (if necessary) and/or the callout charge of a contractor to attend.
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Council tax payments - If under the terms of your standard occupation contract you are liable to make these payments then you must ensure these are paid and there are no arrears when your standard occupation contract ends. Payments are as per your local council rates and are to be paid directly to them. |
Utility payments - If under the terms of your standard occupation contract you are liable to make these payments then you must ensure these are paid and there are no arrears when your standard occupation contract ends. Payments are as per your supplier and are to be paid directly to them. |
TV licence payments - If under the terms of your standard occupation contract you are liable to make these payments then you must ensure these are paid and there are no arrears when your standard occupation contract ends. Payments are as per your supplier and are to be paid directly to them. |
Communication services - If under the terms of your standard occupation contract you are liable to make these payments then you must ensure these are paid and there are no arrears when your standard occupation contract ends. Payments are as per your supplier and are to be paid directly to them. |
Before you move into a property, you will be asked to sign a Standard Occupational Contract. Here is an example copy Standard Occupaton Contract - Fixed term 2023.pdf
How do we ensure our contract holders are protected?
We are a registered member of the Safe Agent Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner. Download a copy of our CMP Certificate S Safe Agent.pdf
You can download a copy of our Safe Agent Cert 2023_24.pdf and our Rent Smart Wales license here.
For more information about renting a property with us, please click on this PDF Prospective Contract Holder Information Pack Nov 2023.pdf