Whether you are a new landlord or someone with a large property portfolio, we are here to help you meet your needs as a Landlord. Established in 1997, we have a wealth of experience and have helped landlords set up and thrive in this industry. Due to our experience, any obstacles that you face, we have probably seen before and so we can help you overcome them and help guide you through the process of renting out your property.

We like to keep things simple, so new landlords don’t feel overwhelmed and it means the information we provide you with, is easy to understand. The first decision you need to make is which service you would like. Here is our easy guide to help you decide:

Advertising and Finding a Contract Holder or Guest

What We DoGuaranteed IncomeFully ManagedLet Only
Fully Appraise your property
Advertise your property
Negotiate terms of the standard occupation
Carry Out contract holder referencingN/A
Prepare and complete standard occupation/licence agreements
Collect and Protect depositN/A

Safety and Compliance Checks

What We DoGuaranteed IncomeFully ManagedLet Only
Arrange for Energy Performance Certificates (EPCs) to be completedIf requested (charges apply)
Rent Smart Wales Licencing
Carry out all compliance certificates (cost applicable)If requested (charges apply)
Automatically inform Welsh Water of new contract holders in properties
Inform relevant councils of change of standard occupation
Carry Out full inventoryIf requested (charges apply)
Carry out closing inspectionIf requested (charges apply)

Throughout your standard occupation

What We DoGuaranteed IncomeFully ManagedLet Only
Rent Collection and ProcessingN/A
Chase Rent ArrearsN/A
Arrange maintenance where required
Carry out interim inspections
Carry out property improvement reports
Assist with deposit return processesN/A
Assist with moving out and end of standard occupation
Negotiate renewal of standard occupation (if requested)N/AIf requested (charges apply)

Utilities, Bills and Monthly Property Cleans

What We DoGuaranteed IncomeFully ManagedLet Only
Set up Utility bills
Administer bills and arrange payments (gas, electricity, water, WI-FI)
Deal with billing enquiries
Manage fair usage policy with contract holders
Deal with council tax and student exemption queries
End of standard occupation full clean
Monthly visual inspection (if applicable)N/A

Get a Free Valuation

If you're contemplating becoming a landlord, the best starting point is to get an idea of the market value of your property.

Book Valuation

Looking to Let a Property?

If you are looking at becoming a landlord and need some assistance on getting started, our guide will help outline the process.

Guide to Letting

Get in Touch

If you would like to discuss your property-related enquiries, or have any questions, get in touch with our friendly team.

Get in Touch


Pinnacle has been renting my flat out for over 10 years. The flat has never been empty.

Griffith Griffiths

I am an international student staying in pinnacle property last 8 months. Awesome flat, well furnished and equipped at an affordable price.

Muhammed Musthafa

I have dealt with Pinnacle over the last 8 years and found them to be very professional and honest. Always try to do the best for their tenants, landlords, and customers in general.

Gwyn Jones

I use Pinnacle to book apartments in Cathays when I am there for work. They are always reliable and helpful - speedy replies and very good at fixing things ASAP if needed - and the flats they let are..."

Anna Merce

Just moved into one of their properties . Professional service in the lead up to moving in. After moving in had a couple of issues that needed resolving were dealt with professionally and promptly...."

C gibbs