Correct as of December 2022

Letting Set-up Fees

The fee due on letting the property

Letting Set-up Fees

The fee due on letting the property

Guaranteed Income

60% of a month's rent plus VAT

Fully Managed

75% of a month's rent plus VAT


100% of a month's rent plus VAT

Renew Standard Occupation Contract

45% of a month's rent plus VAT

Contract Holder Swap

£110 plus VAT (£132)

Monthly Fees

Guaranteed Income

No fee

Management fee

8% to 12% plus VAT of rent collected.

Inventory Fees

Payable per property. This covers the cost of an inventory clerk visiting the property.

No. of Beds


Inc. VAT

No. of Beds


Inc. VAT

Studio/1 bed/2 bed



5 bed



3 bed



6 bed



4 bed



Other Fees


Inc. VAT

Converting a tenancy agreement into an Occupation Contract - this is the administration and issuing of paperwork required by the Renting Homes (Wales) Act 2021.



Deposit registration - The charge for registering a security deposit taken from the contract holder with the Tenancy Deposit Scheme.



Deposit referral - The charge for preparing documentation for The Dispute Service where the contract holder or landlord has referred a claim to them.



Landlord monthly statement - this is a charge for paper copies to be sent monthly, however, is charged on an annual or quarterly basis.

£7.50 per quarter

£9 per quarter

Proof of ownership check - this is chargeable if we need to verify you as the legal homeowner of the property you are renting



Issuing Notices or issuing new Written Statements with minor variations to the Standard Occupation Contract - this is issuing notices such as RHW3 change in landlord’s identity and sending out a new Written Statement for minor changes such as pet clauses



Valuation letter to mortgage company - this is on a request basis if you need it for a mortgage application or remortgage.



Additional non-standard property visits - this could include, but is not limited to, ad-hoc HMO and Council inspections or other visits of this nature.



Court attendance - chargeable if you request us to accompany you to court.

£250 per visit

£300 per visit

EPC - this is a mandatory certificate for all properties. We are not legally able to advertise your property without this.



Gas safety certificate - this is a mandatory certificate for all properties with a gas supply. There must legally be a valid gas safety in place when the standard occupation contract begins.



HMO application charges - chargeable if you require us to fill out your HMO forms and liaise with the council on your behalf, this includes gathering all certification and attending the HMO appointments.

First Time Application Charge



HMO Renewal Charge



Terminating agreement - charged if the agreement is terminated midterm.



How do we ensure our landlords are protected?

We are a registered member of the Safe Agent Client Money Protection Scheme. This is a client money protection scheme to ensure your money is handled in the correct manner. Download a copy of our Safe Agent Client Money Protection Certificate here.

You can download a copy of our Safe Agent Membership Certificate here and our Rent Smart Wales license here.

Landlord Terms of Business

For our current Terms of Business, please download the following PDF Landlord - Terms of Business Dec 2022.pdf